Job Description

Join The Team At Massage HeightsElevate the Lives of the People we Touch. Become part of the team at Massage Heights and help build and guide your team to inspire and promote a balanced lifestyle for every Member and guest who walks through the door. The ideal candidate has a strong membership sales background, passion for leadership, sees obstacles as learning opportunities and is ready to build a rewarding career.Company PerksCompetitive salary and bonus opportunitiesPersonal and Career DevelopmentComprehensive Leadership TrainingCompany Parties, free food/snacks, and uniformsMassage Heights Family FundEmployee Discounts - Complimentary ServicesDigital Work EnvironmentSchedule/Expected Work HoursAble to work some weekends, evenings, holidays, and 40 hours is requiredResponsibilitiesGrowing member base month-over-monthLead by example, demonstrating the ability to achieve personal as well as team goalsDirectly supervise and be accountable for all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shiftRecruit, hire, train, develop, and retain top talentEffectively create and manage team member schedules to ensure proper execution of daily operationsSet individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goalsDedicate time to work the floor to provide your team with in-the-moment coachingPlan, prepare, and execute events to promote Massage Heights in your areaConduct the necessary marketing activities to drive leadsDevelop partnerships with local businesses in your areaQualificationsMinimum 2 years membership-based sales and serviceExperience managing hourly wage employeesWorking knowledge of labor and employment laws (plus any local and state licensing laws for therapists and estheticians would be helpful)Experience in training, coaching, and conflict resolutionCapacity to develop positive relationships with employees to manage coaching/mentoring with disciplineDemonstrate a working knowledge of computers and standard softwareBasic business math skillsFinancial and P&L experienceCompany OverviewMassage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests' wellness goals through providing therapeutic and healing services.Company ValuesLoyalty, Authenticity, Passion, DiligenceCompensation: $65,000.00 - $75,000.00 per year

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