Job Description

Medical Assistant

Join our dermatology team as a full-time Medical Assistant supporting medical and cosmetic visits. This position is ideal for someone who enjoys a fast-paced clinical environment, working closely with providers, and delivering an exceptional patient experience.

At Anne Arundel Dermatology, we're committed to delivering high-quality care while supporting our team every step of the way. With over 300 clinicians and 110+ locations, we continue to grow while offering hands-on training, a collaborative environment, and opportunities for long-term career development.

Anne Arundel Dermatology has been providing comprehensive dermatologic care for over 50 years. With more than 300 clinicians and 110+ locations across 7 states, we continue to grow while staying committed to high-quality patient care and a strong team environment. We offer hands-on training, continuous learning, and long-term growth opportunities within the organization.

Responsibilities

Schedule/Hours: Monday, Tuesday, Wednesday, Friday | 8:00 AM - 5:00 PM

What you'll do:

• Prepare patients for dermatology appointments by obtaining medical histories, recording vital signs, and documenting information accurately in the EMR.
• Coordinate patient flow throughout the clinic to support an efficient daily schedule and positive patient experience.
• Set up exam rooms, procedure rooms, instruments, supplies, and equipment for dermatologic visits and procedures.
• Assist providers during medical and cosmetic dermatology procedures, including biopsies, excisions, cryotherapy, and other in-office treatments.
• Accurately collect, label, and prepare pathology specimens and other laboratory samples according to established protocols.
• Perform medical scribing and document patient encounters in the electronic medical record as directed.
• Respond to patient phone calls, portal messages, voicemails, and other clinical communications while escalating concerns appropriately.
• Provide patient education and reinforce provider instructions regarding treatments, medications, wound care, and follow-up appointments.
• Clean, disinfect, and sterilize instruments and treatment areas in accordance with infection prevention and safety standards.
• Maintain adequate inventory levels by stocking exam rooms, monitoring supplies, and removing expired materials.
• Support providers and fellow team members by assisting with daily clinic operations and additional responsibilities as assigned.
• Follow all HIPAA, OSHA, infection control, and company policies while maintaining patient confidentiality and safety.

Qualifications

Skills/Knowledge:

• Working knowledge of medical terminology, clinical workflows, and patient care practices.
• Ability to obtain vital signs, document patient information accurately, and prepare patients for examinations and procedures.
• Experience using electronic medical record (EMR) systems to document patient encounters and clinical communications.
• Ability to administer injections and assist with in-office procedures within scope of practice.
• Understanding of HIPAA, OSHA, infection prevention, and Bloodborne Pathogen standards.
• Familiarity with CPT coding, ICD-10 coding, and insurance-related documentation preferred.
• Strong computer skills, including Microsoft Office and standard office equipment.
• Excellent communication and customer service skills with the ability to interact professionally with patients, providers, and team members.
• Ability to prioritize responsibilities, remain organized, and adapt in a fast-paced clinical environment.
• Strong attention to detail with the ability to follow established policies, procedures, and provider instructions.
• Ability to recognize patient concerns and communicate them appropriately to the provider or clinical team.
• Flexibility to travel to additional clinic locations as business needs require.

Licensure/Certifications/Education

Education & Experience:

• High school diploma or equivalent required.
• Completion of a Medical Assistant program, Certified Nursing Assistant (CNA) program, or a bachelor's degree in a healthcare-related field (such as pre-med or pre-PA) preferred.
• At least one year of recent experience in a medical assistant, CNA, or other direct patient care role preferred.
• Previous experience in dermatology or another outpatient physician practice is a plus, but training is available for the right candidate.
• Current Medical Assistant certification is welcomed but not required.
• Ability to maintain professionalism, accuracy, and attention to detail in a fast-paced clinical environment.

Physical Requirements:

• Ability to stand and walk for extended periods throughout the workday
• Frequent movement including bending, reaching, twisting, and maintaining balance
• Regular use of hands and fingers for clinical and administrative tasks
• Ability to communicate effectively in person and by phone (speaking and listening)
• Handling of clinic materials, supplies, and equipment
• Ability to lift and carry up to 30 pounds
• Exposure to clinical environments, including potential contact with infectious materials, chemicals, and sharp instruments

Benefits (Full-Time Employees - 30+ hours/week):

• Medical, Dental, and Vision insurance (effective the 1st of the month following start date)
• Short-term and long-term disability coverage
• Voluntary life insurance (employee, spouse, and child), Critical Illness, and Hospital Indemnity plans
• Company-paid Basic Life and AD&D insurance
• Paid time off and paid holidays
• Retirement savings plan
• Employee discounts on cosmetic services and products

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