Job Description

Job Description
Job Description
Position: Bilingual Technical Support Specialist
Location: Onsite – Lathrop, CA
Pay Rate: $21 per hour
Employment Type/Duration: Seasonal, November through April; 3 shift options available
Introduction
The client is hiring for an entry-level IT support role in Lathrop, CA. No prior IT experience is required. The client will train you on the technical side, so this is a strong opportunity for someone with a corporate customer service or call center background who has been looking to break into IT. You'll start by leaning on your service and communication skills while the client builds your technical support skills on the job.
Required Qualifications
Professional corporate customer service or call center experience (fast food or retail experience does not qualify)
Bilingual in English and Spanish
Comfortable working in a fast-paced, phone- and ticket-based support environment
Strong communication skills and ability to build rapport with end users
Preferred Qualifications
Any prior exposure to IT, help desk, or technical troubleshooting
Familiarity with ticketing systems
Interest in growing into a long-term IT support career
Day-to-Day Responsibilities
Assist with incoming IT requests via phone, tickets, and help desk orders
Provide excellent customer service by building rapport and solving issues for end users
Test fixes to confirm problems are fully resolved
Track, document, and record help desk requests and issues within the system
Learn to troubleshoot and resolve hardware/software problems, including installations, updates, and configurations
Perform follow-up calls to confirm client satisfaction with resolutions
Deliver hands-on desktop support for end users as skills develop
Perform other related duties as assigned
\nCompany Description
4 Corner Resources is an award-winning and nationally recognized professional staffing agency. Located in central Florida and with thousands of placements and reviews, we are one of the area's top job market experts.

Company Description

4 Corner Resources is an award-winning and nationally recognized professional staffing agency. Located in central Florida and with thousands of placements and reviews, we are one of the area's top job market experts.

Job Tags

Hourly pay, Seasonal work, Shift work

Similar Jobs

Kenan Advantage Group

Owner Operator Local CDL-A Truck Driver Job at Kenan Advantage Group

...KAG Energy, a division of Kenan Advantage Group, is currently hiring Owner Operator Truck Drivers in your area! Join KAG today to take advantage of great pay, competitive benefits packages, supportive terminal managers and great equipment! Currently hiring Owner...

Success Academy Charter Schools, Inc.

Entry-Level to Experienced Teacher - Bronx Job at Success Academy Charter Schools, Inc.

...of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are... ...charter schools, you will join a team of professionals committed to teaching and preparing children from low-income neighborhoods to be self...

DanceBUG Inc.

Contract Event Photographer - Washington, DC Job at DanceBUG Inc.

...Job Description Job Description Freelance Photographer Get paid to travel and photograph some of North America's largest dance competitions... ...shooting sports, concerts, dance or other fast-moving live events, we'll train you on our workflow and the world of dance...

Cassia

Housekeeper Job at Cassia

...Park View, a Cassia community, is hiring a Housekeeper to help maintain our beautiful senior living campus. This is an excellent opportunity... ...About Us: Park Viewis proud to be recognized as aTop 10 Nursing Home in Minnesota (5099 beds), an honor that reflects our ongoing...

onceLabs LLC

Junior Full-Stack & Mobile Developer Job at onceLabs LLC

A technology company in Chicago is seeking a Junior Software Engineer to work on full-stack and mobile development projects. You will develop both iOS and Android applications, contributing to backend services, APIs, and cloud infrastructure. Strong problem-solving and...

Bilingual Technical Support Specialist Job at 4 Corner Resources, Lathrop, CA